Supervisor Lab Section - Laboratory - Bayfront Health

The Laboratory Section Supervisor is responsible for monitoring and participating in all aspects of daily operations in an assigned section.

 Provides daily supervision of personnel and reporting of tests.
 Monitors workflow evaluates compliance with service guarantees and quality control requirements.
 Works cooperatively with all customers and responds effectively to meet or exceed the customer’s needs. Monitors customer
service satisfaction and addresses issues in a timely manner.
 Orients and trains team members in department.
 Completes performance competency evaluations, coaching plans.
 Recognizes and provides positive feedback and reward for performance and addresses disciplinary actions for all team members
of an assigned section.
 Schedules staff to meet workload requirements while minimizing expense.
 Expected to assume bench responsibilities as needed and regularly scheduled to perform testing to maintain proficiency.
 Regularly performs and reports both routine and special laboratory testing following established policies and procedures to
ensure the highest quality of laboratory results within established timeframes.
 Verifies results and quality control data for accuracy and reliability.
 Performs, evaluates, and documents all quality control, preventive maintenance and troubleshooting procedures.
 Monitors test analysis to ensure acceptable levels of analytic performance are maintained and that corrective action is taken as
required.
 Evaluates team competency, monitors test results, worksheets, quality control records, proficiency testing and maintenance
logs. Responsible for evaluating new tests methodologies and instrumentation and makes recommendations to the laboratory
manager.
 Implements new test methods and procedures under the direction of the laboratory manager and medical director.
 Supports the manager in maintaining the operational budget within budgetary constraints.
 Orders operating supplies and monitors inventory control, productivity and appropriate testing utilization.
 Directs the development and compliance of all departmental policies and procedures for test performance, quality control,
preventative maintenance including troubleshooting procedures according to regulatory and accreditation requirements.
 Monitors work flow and delegates responsibilities to team members of the section.
 Regularly communicates with Manager on day to day operations.
 Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
 Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal,
state and local standards.
 Maintains compliance with all Orlando Health policies and procedures.

Education/Training

Graduate from an approved school of medical laboratory technology or appropriate training facility. Bachelor’s degree in related
science field. Completion of an approved clinical laboratory training internship.

Licensure/Certification
Maintains current supervisor license and medical technologist license required for area of responsibility - Florida Department of Health.

Experience
Five (5) years laboratory experience.