Patient Accounting Analyst

Orlando Health – Corporate

Department: Patient Accounting- Acute   

Status: Full Time

Title: Patient Accounting Analyst

Summary: The Patient Accounting Analyst is responsible for tracking, performing analysis and developing performance improvements to support and enhance processes within the Patient Accounting Department.

Forbes has named Orlando Health as one of America's Best-In-State Employers. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.

“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.”

Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here.

ORLANDO HEALTH - BENEFITS & PERKS:

Competitive Pay

• Evening, nights, and weekend shift differentials offered for qualifying positions.

All Inclusive Benefits (start day one)

• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Forbes Recognizes Orlando Health as a Best-In-State Employer

• Forbes has named Orlando Health as one of America's Best-In-State Employers for 2021. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

Employee-centric

• Orlando Health has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare.

Essential Functions:
• Develops goals and objectives. Must track all denials and variances coming into the patient accounting department.
• Conducts analysis and outcome assessments on denials and variances to formulate spreadsheets for management review.
• Develops recommendations and presents proposals to management.
• Records process issues and maintain logs.
• Maintains all documentation for the Operations Improvement Teams within the patient accounting department.
• Functions as a preceptor to assist trainers and liaisons in following-up with team members on educational issues in the workplace.
• Audits proper use of appeal letters and account flow from identification stage through resolution.
• Prepares recommendations and presents proposals to management for operational
• Keeps up with currentlegislation concerning HMO appeals on both national and state levels.
• Communicates any issues and problems to the Patient Accounting leadership team.
• Assists in the analysis of managed care contracts and payment trends to identify problem areas.
• Participates in management and other meetings as necessary.
• Maintains professional growth and development in areas of expertise.
• Ensures implementation of process improvements.
• Reviews and resolves unposted payments.
• Handles special projects for Patient Accounting as necessary.
• Assists with training processes upon request.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions:
• Provides training sessions per needs assessments.
• RepresentsOrlando Health through community interaction. Education/Training

Licensure/Certification:
• HFMA Certified Revenue Cycle Representative (CRCR) certification required.
• Works proficiently with Microsoft applications (Outlook, Word, Excel, PowerPoint)

Education/Experience:
• Associates’ degree in Healthcare Administration, Communications, Business Finance, or related area of study preferred.
• Three (3) years of revenue cycle experience in a related field (medical billing/collections/managed care) may substitute for the associate’s degree.