Scheduling / Registration Specialist - Endoscopy Dept - Bayfront Health

The Scheduling/Registration Specialist is responsible for effective registration and scheduling of diagnostic and interventional procedures.

Essential Functions

• Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures.
• Accurately communicates prep information, arrival time and arrival location to patient.
• Inputs and distributes charge management process on a daily basis.
• Demonstrates self-direction, personal accountability and the quality of patient business and departmental maintenance.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Demonstrates in depth knowledge of ancillary departments.
• Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications.
• Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues.
• Takes a proactive role in problem resolution.

Education/Training

• High School Graduate or equivalent.
• Must have a thorough knowledge of DDE, Passport, Omega, Orbit/Nova/ESI (may not be required in a practice setting)

Licensure/Certification

None.

Experience

One (1) year of clinical registration, scheduling or closely related experience required