Ortho/Neuro Nurse Navigator

ORTHO/NEURO NURSE NAVIGATOR (West Coast)

Orlando Health Bayfront Hospital

Department: OHJOI PATIENT NAVIGATORS

Full-Time Monday - Friday (NO wknds)

Position Summary
This role enhances the patient’s experience by providing seamless navigation from pre-procedure scheduling and throughout the care continuum. The Navigator collaborates with all members of the interdisciplinary team to coordinate and consistently manage patient care by serving as a point of contact for patients and families. Systematically and continually performs the functions of assessing, planning, implementing, and evaluating care according to the nursing process.

Essential Functions
• Coordinates patient care through the continuum. Assists with timely access to care, coordinates/facilitates appointments and services, and encourages adherence to treatment plans, protocols, and follow up care.
• Assesses patients’ current and future needs, provides access to resources (internal and external), and makes appropriate referrals as needed.
• Provides education and information to patients and families related to the healthcare system, multidisciplinary team member roles, plan of care, and available resources.
• Establishes and maintains close collaboration with physicians and multidisciplinary team members to ensure seamless patient care and care coordination.
• Tracks determined program metrics and quality indicators. Documents patient interactions and progression, and communicates navigation activities to physicians, the care team, and leadership.
• Collaborates with the clinical team to obtain or develop patient and family educational materials and resources.
• Demonstrates knowledge, skill, and coordination to provide nursing care and guidance to patients from screening to post-operative care and follow up.
• Demonstrates effective communication with patients, families, peers, members of the multidisciplinary healthcare team, and representatives of community organizations and resources.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions
• Actively participates in multidisciplinary planning conferences.
• Attends staff development in-services, department meetings, etc.
• Establishes and maintains professional role boundaries with patients, families, and the multidisciplinary care team.
• Serves as an advocate for patients and families.

Education/Training
An Associate of Science in Nursing (ASN) is required. A Bachelor of Science in Nursing (BSN) is preferred.

Licensure/Certification
• Maintains license as an RN in the state of Florida.
• Maintains current BLS/healthcare provider certification.

Experience
Minimum of two (2) years of clinical experience in acute care is required. Ortho/Neuro experience is preferred.