Nursing Operations Manager - Med Surg - Bayfront Hospital - St. Petersburg, Florida

Site: Orlando Health Bayfront Hospital

Location: St. Petersburg, Florida
Position: Nursing Operations Manager (NOM)

Depatment: Med Surg
Schedule: Full-time

About Orlando Health Bayfront Hospital
Orlando Health Bayfront Hospital is a comprehensive tertiary care facility that has been serving St. Petersburg and the
surrounding communities for more than 100 years. A teaching medical center, the 480-bed hospital’s areas of
expertise include heart and vascular, digestive health, orthopedics, surgical services, robotic surgery, rehabilitation,
neurosciences, maternity care, emergency services and trauma care. The hospital’s Level II Trauma Center is the only
adult trauma center in Pinellas County. Home to the Center for Women and Babies, the hospital offers full obstetrical
services, and, in partnership with Johns Hopkins All Children’s Hospital, is one of Florida’s 13 state-certified Level III
Regional Perinatal Intensive Care Centers. A commitment to quality has earned the hospital recognition with a USA
Today Top Workplaces award for 2025 and an “A” Hospital Safety Grade from The Leapfrog Group.

Orlando Health Bayfront Hospital is part of the Orlando Health system of care, which includes award-winning hospitals
and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s
east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over
100-year legacy by providing professional and compassionate care to the patients, families and communities we
serve.

Job Summary

The Nursing Operations Manager (NOM) is responsible for leading and managing the clinical and operational performance of the Med Surg unit.This role ensures delivery of high-quality, patient-centered care while fostering a culture of safety, engagement, and accountability.

The NOM partners with nursing leadership to execute strategic goals, optimize team workflows, and implement continuous quality improvement practices across the assigned departments.

Essential Functions: 

• Evaluates the environment and makes recommendations to ensure delivery of quality service, optimal patient flow and comfort, safety, and compliance with various standards of care, regulatory/governing bodies (e.g., OSHA, JCAHO), infection control, and risk management. Plans, leads, organizes, directs, & evaluates the delivery of patient care to achieve sustained outcomes.
• Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes and quality outcomes.
• Embraces workplace diversity and participates in nursing organizational policy formulation and decision-making.
• Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care.
• Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change.
• Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes.
• Participates in the planning and implementation of new technologies, procedures, and services to support day-to-day operations. Identifies, recruits, develops, and retains top talent.
• Responsible for management of team members including recruitment, development, mentorship, retention, supervision, evaluation, and productivity.
• Develops and manages unit/department budget and responds in a cost-effective manner to changing patient and team member requirements.
• Knows and practices sound business and operational excellence.
• Achieves financial and operational benchmarks by developing capital & operating budgets and monitoring all operational expenses.
• Assures development, implementation, and evaluation of an evidence-based, quality clinical nursing practice consistent with nursing research, and organizational and national practice standards.
• Demonstrates initiative and situational leadership skills.
• Ensures the customer experience is exceptional. Serves as a liaison between team members and nursing administration.
• Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations.
• Facilitates and supports team member involvement in professional and organizational activities. Holds self and others accountable to Orlando Health’s mission, vision, and values.
• Demonstrates The Orlando Health Way: Assure, Engage, Unite.
• Performs all other duties as assigned.
• Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures. 
• Uses working knowledge of risk management concepts.
• Participates in Process Improvement activities as assigned.
• Interprets the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide nursing care needed as described in the unit/department’s policies and procedures.

Education:

• Bachelor of Science in Nursing (BSN) required

• Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or graduate degree in a health-related or business field preferred

Licensure & Certifications:

• Current RN license in the State of Florida or via Nurse Licensure Compact (NLC)

• Current Basic Life Support (BLS) certification

• Advanced certifications may be required depending on unit population (e.g., ACLS, PALS, NALS, TNCC)

• National nursing leadership certification (ANCC or AONL) required within 2 years

Experience:

• Minimum 2 years of clinical RN experience in an acute care setting

• Minimum 1 year of leadership or management experience