Chief Nursing Officer - Doctor Phillips

In partnership with hospital and system leadership, physicians, and quality leaders, the CNO establishes the vision and strategic direction for nursing practice and leads initiatives that improve clinical and organizational performance. The CNO champions Magnet principles and recognition, Leapfrog performance, high reliability, evidence-based practice, and continuous improvement, while creating an environment that attracts, develops, engages, and retains an exceptional nursing workforce.

• Provides strategic and operational leadership for nursing and patient care services, ensuring the delivery of safe, high-quality, evidence-based, patient-centered care.

• Establishes and advances the vision for nursing practice, professional development, shared governance, clinical excellence, and the patient care delivery model.

• Partners with physician, quality, and executive leaders to improve clinical quality, patient safety, patient experience, regulatory performance, and nursing-sensitive outcomes.

• Leads efforts to achieve and/or sustain Magnet recognition or Magnet-level nursing excellence, including professional nursing practice, engagement, leadership development, and evidence-based practice.

• Drives improvement in Leapfrog Hospital Safety Grade performance and other nationally recognized quality and patient safety measures.

• Promotes a culture of high reliability, accountability, transparency, safety, and continuous improvement, empowering team members to identify risks and opportunities for improvement.

• Uses clinical, workforce, operational, and financial data to establish priorities, measure performance, and drive sustainable improvements in patient and organizational outcomes.

• Develops strategies to recruit, retain, engage, recognize, and develop a high-performing nursing workforce and ensures effective leadership succession planning.

• Ensures appropriate nursing staffing, skill mix, resource allocation, and workforce planning to support patient safety, quality, operational effectiveness, and organizational growth.

• Builds collaborative relationships with physicians, nursing leaders, interdisciplinary teams, and other key stakeholders to advance clinical and organizational priorities.

• Oversees nursing budgets, staffing plans, organizational structure, technology, and resources while maintaining appropriate financial and operational stewardship.

• Ensures nursing practices, policies, programs, and services comply with professional, accreditation, legal, and regulatory standards.

• Represents nursing on hospital and system leadership councils and serves as an advocate for nursing within the organization and community.